SO/ Auckland

The room I stayed in was absolutely lovely and the staff were as excited as I was that I was staying with them. Big shout-out to Ike and Mele at reception and the staff at the bar on the evening of Apr 18 for being lovely (including the person that served my drinks for most of the time at the bar, he was a darling - I regret not paying a larger tip on my drink but hopefully this suffices :) !). I had both mocktail drinks available at the time and would highly recommend the Spritz one. The spa services were excellent as someone who is normally weary of these types of services - the person who helped me at the spa was very professional. The view was also lovely :)

I was our first time at a 5 star hotel so we don't have much to compare it to but we had a great time at so/Auckland. The staff were all lovely and helpful. The room they gave smelled like bleach as it was very recently cleaned and my wife really didn't like that so they immediately found us another room that was to our liking. They were also very accommodating and generous when we asked for a room with a double bed after we booked twin beds by mistake. There was no hesitation and no issues, great service! The room had a bath and a shower even though it wasn't very large. that was really nice I really enjoyed using the Gym, sauna, pool and hot tub. I had it practically to myself which was cool. It was a much earned vacation for my wife and I without the kids, first time in 8 years! So we were so grateful for everything the hotel offered, mostly not being with the kids for 2 nights LOL :) Location is excellent! we walked to the harbour, to our restaurant, to the cocktail bar. Very convenient

The staff service. The valties were exciotionsl, warm friendly. Nothing a problem. Hards car waiting for debarture. The view was stunning, very comfortable bed. Nice having complementary water juice and , loved the chocolate welcome plate.

It is a very well appointed hotel with a sense of art all around you. The standalone tub gives it a bit of an edge in Auckland city and a fantastic bed sums it up for a restful stay. The breakfast is fantastic and it has an extraordinary view from the top. It is a decent place to stay, although, at this price point, there could be few more options to shop around.

The staff were great and made you feel comfortable on check-in! The bed was comfy, and the complementary mini bar was a great touch! The location was perfect and I would highly recommend the restaurant.